FAQ

• What if “Company” is not present in the “Manage” menu?
• Which agent to choose for a standard Windows server backup?
• Which agent to choose for protecting my Microsoft Exchange Database?
• Which policy should I use for saving my files to Paris and to Amsterdam?

What if “Company” is not present in the “Manage” menu?


• In some cases you will need to reset the Company by:
• Clicking on the Company dropdown menu (top right corner)





• Choosing the “Reset” option
• Clicking back on the Company dropdown menu
• Choosing the appropriate Company in the list





Which agent to choose for a standard Windows server backup?



• The agents for Files and Folders on Windows Server are named

FS-Agent_WinXxx where xx represents the OS Architecture type, i.e. either 32 (x86) or 64 bits




Which agent to choose for protecting my Microsoft Exchange Database?

• To deploy the FAB agent for Microsoft Exchange, the agent to download is:

Apps-Agent_WinX64




Which policy should I use for saving my files to Paris and to Amsterdam?

• In order to protect your data in Paris and Amsterdam with the same policy, you are given the possibility to use any policy named:

XXXXXXXXXXXXX- PARIS + AMSTERDAM



Note: Various policies exist with such naming, depending on the data retention period you wish to apply for your data protection